South Indian Bank Ltd. Head Office T.B Road, Mission Quarters, Thrissur 680 001,Kerala, India
How to Report an Unauthorized/Fraudulent Electronic Transaction/Stop Payment of Cheque
Any transaction in the account which was not authorized by the customer is considered as an unauthorized/fraudulent electronic transaction.
You can report the transaction using any of the following options:
Customer shall report unauthorized transaction to the Bank in the Format for Reporting Unauthorized Electronic Banking Transaction with details such as Account Number and/ or Card number, date & time of transaction, transaction amount and authorize the Bank to block the debit card/net banking/mobile banking/account(s) to reduce likelihood of additional loss. Customer has to surrender the debit card at the parent branch immediately on reporting unauthorized transactions.
Customer will be informed by Email (if Email ID is registered) regarding the unauthorized transaction reported along with intimation to submit necessary documents for investigation.
Click here to view the Format for Reporting Unauthorized Electronic Banking Transaction Click here to view the Format for Unfreezing Account/ Unblocking Digital Channels – (for accounts blocked based on the unauthorized/fraud transactions reported by the customer) The complaint will be auto closed after 90 days in case of non submission of relevant documents. SIB One Card Credit card may be Blocked using following options
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